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How To Make Complaint On JAMB And Get Immediate Reply

How To Make Complaint On Jamb And get an Answer To Your Reply>>> This article will enlighten you on the ways or techniques you can use to communicate with JAMB.

Most candidates have so many issues with JAMB but anytime they tried to contact JAMB, they don’t seem to make any progress.

So this leads us to ways we can lay down our complaints and gets a reply from the JAMB website.

About JAMB

Jamb is an examination body. Its full meaning is joint admission matriculation board. It is through this exam most undergraduates use to gain admission into the university.

Without this examination, you can also gain admission into the university when you use JUPEB or other similar programs but most of them still need The unified tertiary matriculation examination on the long run.

You can see for yourself that before you become an undergraduate in any Nigerian university, you will surely need the UTME.

Most people normally see UTME as the same thing as JAMB. But they are quite different and I will explain them to you

Jamb is an examination body itself just like WAEC. It is an entity. It is an organization while UTME is the examination written under the examination body called JAMB


How To Make a Complaint On JAMB in 2022

  • Ensure you go to http://jamb.gov.ng/support.aspx
  • Endeavor to click on “Create Support Ticket”
  • The website will ask you if you are their candidate or you want to make a complaint on behalf of someone close to you, and ensure you answer them.
  • The next step is to fill the form that will be shown to you, after filling the form, ensure you input a correct email address you have access to, not only that, ensure you take note of your transaction Id.
  • Write it somewhere else so you won’t forget.
  • A reply will be sent to you via the email address you provided, that is why we said you must ensure you give a good email address you have access to.
  • Applicants can also know if Jamb Has answered them via support.jamb.gov.ng/candidate-support/my-tickets.
  • You can also send a tweet to them on their official Twitter account, candidates do get answers to their complaints there or send a mail to support.jamb.gov.ng.

Frequently Asked Questions

  1. What is Jamb Email Address: Jamb Email Address is [email protected]
  2. What does admission in progress means: This means that your name has been sent to Jamb by your school for admission and Jamb is crosschecking it if you meet all the requirement you ought to meet.

Myschoolbeamers, thank you for reading, your comments on this article will be appreciated in the comments below.


58 thoughts on “How To Make Complaint On JAMB And Get Immediate Reply”

  1. I can’t remember my Jamb profile password again
    Please help me out
    Awa Chigozie Ayi
    No 08083140522
    Registration 21470561EF
    Thank you

      • Please sir I did jamb regularization October 2021 but I lost my phone and I can’t remember my gmail password while others who did after me have been approved
        Pls sir what can I do?

  2. Please I can’t remember my jamb profile password again to login again
    Please help
    Name Awa Chigozie Ayi
    No 08083140522
    Registration. 21470561EF

    • It is not really difficult to get your password again… All you need to do is to login on Jamb portal with the email you used to register for utme… Then navigate to where you will see Forget password… Click on it and follow the procedures

  3. pls i did regularisation november 2020, at jamb office owerri, my school have submitted it back to back to jamb office but my friends have that did after me but my own is yet to come. why? my reference no is 2020209544338918 and my reg.[ITS]; 007, I will grateful if my request is considered. thanks. from federal college of land resources owerri, imo state

    • Try and contact Jamb through the process we listed on this article and you can also message them on their official tweeter account…

      If you cannot do any of this, go to their office

  4. Please I accepted the transfer approval on my caps and it reflected on my admission status but when I refreshed it changed back the previous course but the transfer approval still says I have accepted it but it has reflected again since I refreshed please what do I do my school is given admission my reg. Number is 20529685CF…please look into it please

    • Give Jamb 48 hours… If the case is still the same… Kindly contact JAMB by following the procedures we listed in this article on how you can make complaint to Jamb…

      Best regards!!!

  5. I need my profile code they are not replying me, they said my passport obtained from NIN is not valid since all this while pls help me find need to register urgently

  6. I’ve sent my nin to jamb but it keeps saying processing but they refused to send me d profile code and time is going… It even got to a time they said this GSM has being used by another candidate on e facility…my own personal number!… How come… What should I do? Should I use another number or give it time…

  7. I send sms to 55019 to obtain my profile code……
    The respond they gave me is, my surname and first name is missing from NIMC…..
    please I need your help

  8. I have been sending my NIN to 55019 for one week now yet I haven’t gotten my profile code the keep saying my first name or surname is missing

  9. I did my regularisation January 2021,the probelm is that up till now my reg number has not been sent to me and when I clicked on my profile it wasn’t showing whether or not it has been approved,it’s empty,pls I really don’t know wats going on cos I went to school and they told me they have sent it

  10. I missed my exam on Saturday cause I
    had an accident and I
    don’t know if I go complain weather am
    going to write it again
    Good evening sir/ma I missed
    my exam
    course I was problems l here
    people the say you are about
    some things like that all am
    really since of to now please sir
    I need your
    help I really need this exam or
    gently pls sir/mar pls l am begging

    • Genevieve

      I checked my transfer approval nd I saw I was transferred to my initial course
      Asin from mass communication to mass communication

      Nd since then my caps has been on Admission in progress for weeks going to a month nau

      What do I do

  11. Since I finish my exam on Wednesday,june23,2021 by 7:00am
    I have not seen my result please help me

  12. Pls sir, i have written my exam since 19th of jund and whenever i tried checking my result it kept on telling me that my result have not been released yet. Pls what do i do?

  13. Did my jamb regurization since September Last year and I have submitted since October last year .. up till now I have not received any message from jamb …where as my course mate that submitted December has gotten theirs

  14. Good day, pls did regularisation since February and haven’t received my pin while others have, pls I’ll be grateful if my issue is duely considered, thank you.

  15. I mistakenly send wrong email address to jamb/portal,, but jamb have already updated the wrong email address and also send the password to that wrong email address but the worst part of it it’s that the email belongs to someone, now I don’t know what to do right now, because of that I will not be able to access my jamb account because I don’t know the password the send to that wrong email

  16. Want to know what is delaying my jamb reg which I did last sir.my sch have approve it I don’t know what is delaying state and HQ for Dem to approve it and send me my pin

  17. I logged in into my jamb caps for 2020 admission. I was on admission in progress the last time I checked, I logged in today and everything was blank. My choices were blank, my olevels which I did upload was also blank.
    What’s wrong? Is it from jamb?

  18. Please, I went to jamb office to upgrade from utme to DE and a OTP code was sent to my GSM to continue the process but since 17th until now I haven’t gotten the code. Please what should I do help me

  19. I lost my phone which I used the sim in all my 2020 jamb examination, now am trying to get my jamb result but is not working out please help me out what should I do? Here is my new mobile number 08134550812, you can send me an SMS please

  20. Please my school has given me Admission but my jamb cap is still showing not admitted. My reg number 20687632CF please help me out I need to print my jamb Admission letter to complete my clearance.

  21. Please sir I Akwuche prisca did her jamb regularization since February now my name came out for batch c.soon registration will start
    Please jamp should approve my jamb regularization for Alvan ikoku federal college of education owerri.am worried sir

  22. Greetings, I did jamb regularization reference no 2021201760941112 since February and up now have not been corrected, I check my status of my reg and it shows that I have not been given admission, am confused pls I need help

  23. I can’t access my caps and I can’t find some of my documents
    And people are telling me it was because I used the same number I used last year to generate my jamb profile codebut it was another number and another Gmail I put down for the jamb profile creation
    Pls I don’t want to lose another admission

  24. I do the upgrade of jamb to DE and it has not been reflect since
    I can register for unilorin post utme it was always invalid jamb registration number.

    • Good evening,I did my correction of name last year august, at jamb office at abokuta but have not seen anything yet

  25. My jamb doccument is burnt an i cant remember anything only my password how can i do to find out my registration number

  26. Pls any time i access my jamb caps what i will see is thatyou are not eligible to tjis service pls i need help

  27. Have been given admission by my school am waiting for jamb to give me admission but whenever I check my admission status it is showing me not yet admitted. what should I do

  28. Please l scored above cut off mark in Jamb but have not been given admission letter yet. 2020/2021 student. please l don’t know what to do.

  29. The school I picked has given me admission ,but am waiting for jamb to give me admission but anytime I check my admission status its saying Admission is been processed for the past 3 week. Pls what should I do .

  30. Please I did correction of date of birth when I haven’t changed it in nin now am trying to change it now as i have it in nin but is showing that it can only be done once

  31. Pls I did my jamb regularisation on October. till now I haven,t see my regularisation code whenever I checked my portal it’s awaiting approval process pls I will be glad if anything can be done , thanks in anticipation.

  32. Pls my o level result is not showing on my eclearance slip but it’s reflecting on jamb caps…..what could be the cause and the solution

  33. My o’level result just came out
    I’m aspiring for unilorin
    And I have uploaded my o’level on jamb portal
    I was told I can’t upload on school portal
    Will my o’level result be sent to the school by jamb this week
    And how long will it take before I see admission on jamb CAPS???

  34. Am trying to get my profile number but the are not sending it to me. I have sent my NIN to 55019 but yet they are not sending it what will I do

  35. i have link my email address and i try forget password several times, but yet i couldn’t get my password via my email.

    the following are my details:
    EMail: [email protected]
    jamb Reg: 10024912BH
    Thanks i anticipation

  36. sir please, last year 2021.i only test the jamb cord and they gave me my profile cord, but I didn’t register the jamb, coming to this year, I bought a new sim card do registration with my NIN number but they keep telling me that they have already been register with my phone number which I lost it last year so what can I do
    I lost that Sim card and I buy another one but it keeps on saying that

  37. Please sir, I registered jamb last year and I took jamb this year again, I sent my NIN to 55019 With different number from last year, it keep saying my NIN has already been registered with d number I used last year, then I send the NIN to 55019 with the number I used last year it keeps giving me same profile code
    What should I do?

    • Good morning, I did my correction of name last year august at abokuta, ogun state but till now I have not see any it and nysc have remobilize me again,pls help me out on it, am tried of go to abokuta everyday.from Lagos to abokuta,, akinlade oluwafunmilayo omolewa

  38. I have been offered admission
    But I can’t accept the admission
    My CAPs is showing you are not eligible to use this service
    What should I do please

  39. Please I changed my nin middle name but when I registered on jamb it showed my previous middle name please what do I do

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